Returns & Satisfaction Policy

1. 14-Day Satisfaction Guarantee

We stand behind the clarity and actionable value of our educational vitality guides. If you are not completely satisfied with your educational guide purchase, you are eligible to request a full refund within 14 calendar days of purchase.

2. Refund Request Procedure

To initiate a refund or consultation cancellation:

1. Send an email to [email protected] with the subject line "Refund Request".
2. Include your name, order reference number, and a brief description of your feedback.
3. Our support team will verify your details and process your reimbursement to the original payment method within 3 — 5 business days.

3. Physical Material Returns

If you received a physical printed guide and wish to return it, the item must be returned in its original condition within 14 days of receipt to our registered address: Ograđenovac bb, 76000 Brčko, Bosnia & Herzegovina.